Shipping policy

When will my order arrive?

Orders are processed and shipped within 1–2 business days of purchase. Once shipped, delivery typically takes between 9–12 business days, depending on your location.

Current global shipping conditions are affecting carrier timelines across the industry. We have adjusted our estimated delivery windows accordingly so that you can plan with confidence and avoid any surprises.

 

Order tracking

As soon as your order ships, you will receive a confirmation email with a tracking link so you can follow its progress. Please note that occasional gaps in tracking updates are normal during transit and do not indicate a problem with your order. If you have any concerns, our team is always happy to check on your order's status.

 

Shipping rates

Licollie offers free international shipping on all orders with no minimum spend required.

 

Questions about your order?

We are always here to help. If you have any questions about your shipment, please contact us at riotculturecommerce@gmail.com , and we will respond within 24 hours.